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FAQ

Akredytacja

Co zabrać do akredytacji?

O:
Proszę weź Twoja Kartę Klienta (dostaniesz jakiś czas po rezerwacji, przeważnie jeszcze przed imprezą) do akredytacji, aktualny dowód tożsamości ze zdjęciem do potwierdzenia Twojej tożsamości i dokument potwierdzający Twoje kwalifikacje do prowadzenia motocykla (prawo)

ALL INCLUSIVE

Co zawiera oferta All Inclusive?

A:
Twoje miejsce w boksie, Twój transponder, usługi instruktorów, wolne jazdy, wyścig i kwalif-ikacja, przyznanie nagród, Grill & Chill (jedna porcja grillowania i jeden napój), nasze ceny nie wzrastają o żadne koszty pozaplanowe!

Przyjazd

Czy można przyjechać do Paddock’u w przeddzień imprezy?

O:
Tak, nasz Team jest już przeddzień na miejscu, aby wszystko przygotować na imprezę i zacząć akredytację oraz przydzielić Wam boksy. PROSZE WEŹ POD UWAGĘ: W przeddzień Paddock przeważnie jest zajęty do 18 godziny przez poprzedniego organizatora. Zalecamy przyjazd po 18tej (Proszę wziąć terminarz poprzedniej imprezy pod uwagę)

BBQ 

Is the BBQ free the whole day?

O:
Generally, at 2 day events there's always a BBQ on day 1 (evening) and at 3 day events on day 1 & day 2 (both in the evening). The BBQ base package (1 plate of BBQ) is already included in the price. At events marked with the “food” symbol, a whole day TrackAttack Club will be available (that is breakfast, lunch and BBQ in the evening).

Are there dishes for vegetarians?

O:
Yes, we always have a vegetarian dish ready.

Can companions join the racers dinner?

A:
Your companions can gladly join – for a certain price, there's food for every non-driver ;) For as long as supplies last.

BOOKING

Is it possible to buy half a day?

O:
No.

When buying an event through the TrackAttack homepage, is it necessary to pay right away or can it be paid later?

A:
currently you can buy directly (you will receive the confirmation right away!). We're working on a solution to make a binding reservation and pay later.

BOX / PIT

Are there pit spaces for everybody without extra cost?

O:
Yes! Your pit space is already included in the ticket (first come, first serve). Teams/groups tell us their team name during booking so we can assign the boxes as best as possible. PLEAS NOTE: Every racetrack has a different number and size of boxes. Accordingly different numbers of people are assigned to the boxes.

How do I disclose what box I want to be in?

O:
Please disclose your wish during booking (there's a typing space for it). We endeavor to consider your wish.

CLOTHING

What do I need to wear?

A:
Full leather (one piece recommended, two piece), back protector, full visor helmet, moorcycle boots and leather gloves.

Is fabric clothing with a back protector enough?

A:
No.

COMPANIONS

Is it possible to bring friends as spectators?  If yes, do they have to pay?

O:
Yes, your companions are welcome and don't have to pay for entrance. They can even join the BBQ in the evening for a certain price.

Is it possible to bring children or pets to the racetrack?

O:
Basically yes. Please note, that a racetrack (including the pit lane, the paddock, etc.) is not a suitable place for children or pets. You take full responsibility for them. Dogs are only permitted with leash and muzzle.

CONFIRMATION OF PARTICIPATION

Will you send me a ticket or the like, as a confirmation of participation and payment?

O:
You will get an e-mail with a payment confirmation, which is also a confirmation of participation after the booking/payment process – you should take it with you to the racetrack just to be sure. Your data is, in any case, stored in our system, and with the customer card we send you and an ID, you can accredit yourself on the racetrack.

DDC

Is it possible to participate at DDC days with a different brand motorcycle?

O:
Yes of course! DDC days are normal dates, with the difference, that on these dates an additional race for the Ducati drivers takes place .

Is it possible to participate in a DDC race with a non-Ducati bike?

O:
Only Ducatis are permitted in DDC races.

DEPARTURE

Is it possible to stay one more night at the paddock after the event?

A:
Usually not – it depends on the racetrack and its schedule for the next day. Better not count on it!

START NUMBER

Start number desired – how do I notify you?

O:
Please disclose your number wish during booking (in the corresponding typing space). We endeavor to consider it.

TEAMS

Group conditions?

O:
For 10 people (or 10 bookings) or more, it's possible to agree upon group conditions (you don't have to be an “organisation” like, for instance, a club or association).

Can teams have their own box?

O:
generally yes, but it depends on the number of drivers, the booking situation as well as the racetrack. Each racetrack has a different number and size of boxes. Therefor different numbers of bikes fit in them.

TECHNICAL ACCEPTANCE

What happens in technical acceptance?

O:
Technical acceptance serves as an aid and orientation. Of course you know your vehicle and its properties the best. Technical acceptance checks whether your motorcycle is appropriate for driving on the racetrack (nonetheless you alone are responsible for your vehicle!!!). SUPER SERVICE: The mechanics visit your box, to check your motorcycles! NOTE: Without technical acceptance, driving on the racetrack is disallowed.

Does the Motorcycle need to be prepared in any way for technical acceptance?

A:
Yes. Anything that can shatter (mirrors, etc.) has to be taped or removed. Lights (also tape the brake light). Thick enough brake linings (new ones are always better!). Screws and small parts have to be fastened. No irreversible changes in the vehicle are necessary.

When does technical acceptance take place?

A:
Technical acceptance is possible all day on all track days.

TIME MEASUREMENT

Am I obligated to use a transponder? And if I have my own?

O:
Yes, transponders are an obligation – through time measurement we can divide all drivers into appropriate experience groups (for more fun and safety). If you have your own transponder, take it with you to the accreditation. We can give you a coupon amounting to a minimum of € 0.-- up to € 10.-- (the amount depends on the racetrack – we have to pay a “penalty” fee at some racetracks, amongst other things). NOTE: You are are responsible for the compatibility of your transponder!

Why can't I just use my own lap timer or the like?

O:
Our team has to measure the lap time of each participant themselves, in order to be able to regroup you and other drivers.

Will I get a time print after the event?

O:
Yes, at time measurement you can ask for printouts of your lap times.

TIME TABLE

Where do I find the time table?

O:
The time table will be ready for download (at the corresponding event) in time and will also be sent via newsletter.

TIRE SERVICE

Are there tires etc. for sale on site?

A:
Yes, there is a tire service, which also conducts technical acceptance. It generally always has tires and accessories for you.

What tires can be bought at the tire service?

O:
generally Pirelli, Bridgestone and Dunlop.

WHEATHER WARRANTY (WHEATHER GUARANTEE)

What does Wheather Warranty mean?

A:
Wheather Warranty dates are such dates, that are beyond the typical season (May-September). Should the wheather prediction be inappropriate (snow, ice,...), the date will be cancelled in time, in accordance with our agreement with the racetrack. You will get a 100% compensation in the form of a credit voucher for an upcoming TrackAttack event of your choice.

WLAN

Does every racetrack have an internet connection?

O:
Generally every racetrack provides an internet connection.
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